As the fall and winter holidays approach, it seems an ideal time to think about communication and interpersonal skills in our relationships with family, friends, coworkers, and others. Here are resources available in the Resource Center to help strengthen communication and relationships.


August the First. DVD B4687 2009.

For My Father. DVD F7403 2009.

OT, Our Town. DVD Ot1 2003.

This Emotional Life. DVD T3492 2010.

Ventana = The Window. DVD W7241 2009.



Boccialetti, Gene. It takes two: managing yourself when working with bosses and other authority figures. San Francisco: Jossey-Bass, c1995. Call # 650.1 B63i 1995. (Also available from the Oak St. Facility.)

Booher, Dianna. E-Writing: 21st-century tools for effective communication. New York: Pocket Books, 2001. Call # 651.7 B644e 2001.

Cherniss, Cary and Daniel Goleman, editors. The emotionally intelligent workplace: how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations. San Francisco: Jossey-Bass, c2001. Call # 658.3 Em69e 2001. (Also available at the Social Sciences, Health, and Education Library.)

Dobson, Michael. Exploring personality styles: a guide for better understanding yourself and your colleagues. Mission, KS: SkillPath Publications, c1998. Call # 158.7 D6567ex.

Espinoza, Chip et al. Managing the millennials: discover the core competencies for managing today’s workforce. Hoboken, N.J.: John Wiley & Sons, c2010. Call # 658.30084 Es656ma. (Also available at the Undergraduate Library.)

Friedman, Paul. How to deal with difficult people. Mission, Kan.: SkillPath Publications, c1994. Call # 158.26 F9145ho.

Fuller, Robert W. Somebodies and nobodies: overcoming the abuse of rank. Gabriola, B.C.: New Society Publishers, c2004. Call # 305.5 F959s 2004. (Also available at the Main Stacks.)

Heyman, Richard. Why didn’t you say that in the first place? : How to be understood at work. San Francisco: Jossey-Bass Publishers, c1994. Call # 650.1 H516w 1994. (Also available from the Oak St. Facility.)

Hughes, Marcia and James Bradford Terrell. The emotionally intelligent team: understanding and developing the behaviors of success. San Francisco: Jossey-Bass, c2007. Call # 658.3128 H874e. (Also available at the Main Stacks.)

Kaye, Zoie. Saying “no” to negativity: how to manage negativity in yourself, your boss, and your co-workers. Mission, Kan.: SkillPath Publications, c1996. Call # 155.2 K182sa.

Kreamer, Anne. It’s always personal: emotion in the new workplace. New York: Random House, c2010. Call # 650.1082 K87it.

Lancaster, Lynne C. and David Stillman. When generations collide: traditionalists, baby boomers, generation xers, millennials: who they are, why they clash, how to solve the generational puzzle at work. New York: HarperBusiness, c2002. Call # 658.3 L221w 2002. (Also available at the Main Stacks.)

Lynn, Adele B. Quick emotional intelligence activities for busy managers: 50 team exercises that get results in just 15 minutes. New York: AMACOM / American Management Association, c2007. Call # 658.4 L9933q.

Maxwell, John C. Everyone communicates, few connect: what the most effective people do differently. Nashville, Tenn.: Thomas Nelson, c2010. Call # 650.1 M45ev.

Mitchell, Randy L. Listen very loud: paying attention in the student affairs profession. Madison, WI: Atwood Pub., 2001. Call # 378.1 M695l 2001.

Ranier, Thom S. and Jess W. Ranier. The millennials: connecting to America’s largest generation. Nashville, Tenn.: B & H Pub. Group, c2011. Call # 305.2 R134mi.

Ritchey, Tom with Alan Axelrod. I’m stuck, you’re stuck: break through to better work relationships and results by discovering your DiSC behavioral style. San Francisco: Berett-Koehler Publishers, c2002. Call # 158.7 R51i 2001.

Runde, Craig E. and Tim A. Flanagan. Becoming a conflict competent leader: how you and your organization can manage conflict effectively. San Francisco, CA: Jossey-Bass, c2007. 658.4092 R871b. (Also available at the Main Stacks.)

_______________________. Building conflict competent teams. San Francisco: Jossey-Bass; [Greensboro, NC] : Center for Creative Leadership, c2008. Call # 658.4 R871b.

Twenge, Jean M. Generation me: why today’s young Americans are more confident, assertive, entitled–and more miserable than ever before. New York: Free Press, c2006. Call # 305.24 T9181ge. (Also available at the Social Sciences, Health, and Education Library.)

Waldroop, James and Timothy Butler. The 12 bad habits that hold good people back: changing the behavior patterns that keep you from getting ahead. New York: Currency/Doubleday, 2000. Call # 650.14 W147t 2000.

Wall, Bob. Coaching for emotional intelligence: the secret to developing the star potential in your employees. New York: Amacom, c2007. Call # 658.3 W1546co.

Weisinger, Hendrie. Emotional intelligence at work: the untapped edge for success. San Francisco, Calif.: Jossey-Bass, 2000. Call # 650.1 W435e 2000.